Privacy Policy

Data Protection

Dominique Hawkins is a registered data user under the Data Protection Act.

Our promise to you…

We promise never to share your information with anyone.
We will never pass your details on to a third party for marketing purposes. We may contact you with promotions we think might interest you either by mail, telephone or email. You always have the choice to opt out of further communications.

The Dominique Hawkins Privacy Policy: FAQ’s

Why do we need your personal information?

As with all retail websites, we collect personal information when opening your account and processing your orders. We automatically collect information such as your browser IP address to make shopping with us easier, for example, remembering your log-in details.

What information do we collect?

The information we collect is:

Your name and date of birth, so we know who you are

Email address, so we can email you order confirmations, delivery delays, offers etc.

Delivery address, an obvious one

Telephone number, we’ll only call regarding your order

Any information we collect about customers’ browsing and buying habits is used to improve the Dominique Hawkins website and the products and services offered to our customers. It also assists us with the detection and prevention of fraud.

How do we use your personal information?

We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems, and occasionally to send you special offers and promotions.

Any information we collect about customers’ browsing and buying habits is used to improve the Dominique Hawkins website and the products and services offered to our customers. It also assists us with the detection and prevention of fraud.
We control information we have collected about you that is relevant to your account. This includes:

Online customers require a log-in and password to access their account

Our Courier Service has selected access to your details for delivery purposes only

 

Why do we contact you?

We contact you to update you about exciting new product launches, store openings, and offers which are exclusive to the Dominique Hawkins Print Club. You will receive a maximum of three emails a week, and sometimes even less.

You have the option to tailor your personal preferences for notifications from us.
You will receive a maximum of three emails a week, and sometimes even less.

Can you opt out of receiving marketing communications?

All Dominique Hawkins customers have the choice to opt out of receiving marketing communications from us and/or selected third parties.

If you do not wish to continue to receive marketing from us you should opt-out by visiting ‘Your Details’ in ‘Your Account’ on the Dominique Hawkins website, or click on the ‘Unsubscribe’ link in any email communications which we might send you. If you wish to remove your name from our database, just click on the ‘Unsubscribe’ link, at the bottom of every email.

The bit we cannot control…

Third party sites: Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Cookies

We will use cookies (electronic tags) to monitor your browsing and buying habits on our site, for example, which pages are visited, and whether they are purchased from. If you have registered with us then your computer will store an identifying cookie which will save you time each time you revisit Dominique Hawkins, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

The techy bit…

We use the latest secure server technology to ensure your information is protected to the highest standards. We don’t actually process your credit card information on our website. We use a third party called Stripe who are globally recognised as one of the most secure payment processors. We only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology – this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version three support this security. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us. The encryption technique we use is the highest standard available for e-commerce.

Any questions?

If you have questions about your personal data or our privacy policy, please contact us at dominiquehawkinsdesign@gmail.com

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